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Click Pix

Refund Policy for "Click Pix"

Effective Date: September 25, 2024

1. Overview

Thank you for purchasing from "Click Pix". We strive to offer an enjoyable and fair experience for all users. This Refund Policy outlines the conditions under which you may request a refund for any purchases made through our Service, including in-game credits, premium packages, and subscriptions.

2. Eligibility for Refunds

Refunds are only available for specific types of purchases under the following conditions:

  • In-game Click Credits: Purchases of in-game click credits are non-refundable once they have been used in the game.
  • Premium Subscriptions: If you have purchased a premium subscription and wish to request a refund, you must do so within 7 days of the purchase date, provided that you have not extensively used premium features during that time.
  • Technical Issues: If you experienced a technical issue that prevented you from using your purchase, we may issue a refund after reviewing the situation. Please contact support with details.

3. Non-Refundable Purchases

The following items are non-refundable:

  • Any click credits that have been used.
  • Bonus clicks or credits obtained through special promotions.
  • Any in-game items purchased with credits (e.g., hints, boosts).
  • Credits or subscriptions given as gifts or won through events or promotions.

4. How to Request a Refund

If you believe you are eligible for a refund based on the criteria above, please follow these steps:

  • Contact our support team at support@clickpix.com within 7 days of your purchase.
  • Provide the email address associated with your account and details of the purchase you would like refunded.
  • Explain the reason for your refund request (e.g., unused subscription, technical issue).

Our team will review your request and respond within 3-5 business days.

5. Refund Processing

Approved refunds will be credited back to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear in your account, depending on your financial institution.

6. Changes to This Refund Policy

We may update this Refund Policy periodically to reflect changes in our practices or services. Any updates will be posted on this page, and the "Effective Date" will be updated accordingly.

7. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at: